Please note: This form is for business inquiries only. For product support, click 【After sales】
Hello, please confirm the following points:
1. Open the Deli Label Printer User Tool, select **[Restore Factory Settings]** and **[Calibrate Label Threshold]**.
2. On your computer, open **[Control Panel]** > **[Devices and Printers]** > **[Right-click on the printer]** > **[Printing Preferences]** > **[Roll]** > **[Paper Settings]**. For both **[Method]** and **[Type]**, select **[Use Current Printer Settings]**.
3. **[Control Panel]** > **[Devices and Printers]** > **[Right-click on the printer icon]** > **[Printing Preferences]** > **[Page Settings]** > **[New]**. In **[Label Size]**, set the **[Width]** and **[Height]** according to the actual specifications.