Hello, please follow these steps for troubleshooting:
1、For web page printing, it is recommended to use Google Chrome.
2、Open the computer’s [Control Panel] - [Devices and Printers] - [Select the printer icon] - [Right-click] - [Print Preferences] - [Graphics] - [None], then print to check the effect.
[Kind Tips] Barcode printers have low resolution, it is not recommended to print pictures, web pages, and PDF files.